This webhook is designed to receive messages related to shipment tickets, providing real-time notifications about ticket status and updates automatically.

ℹ️ This webhook is intended for use in production environments only.

URL

Endpoint URL: HTTP

HTTP Method

Method: POST

Request Body

The webhook will send data in JSON format with the following structure:

{
  "message": "Kiriman anda dibatalkan oleh admin",
  "type": "ticket-monitoring",
  "user_type": "member" // member, staff, vendor
}

message : The content of the reply message.

attachment : The document attached.

links : Links or URLs included in the message.

type : The type of webhook being sent.

user_type : The type of OEX account that sent the message.(member, staff, vendor)

Response

Response Name	Description
OK 200	Success
Not Found 404	Data Not Found

Webhook - Ticket Message

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