Update Ticket Messages

POST

/open/1.0/tickets/update-messages/{tracking_number}

Last modified:2025-03-04 07:09:48

Using our API’s Update Ticket endpoint, you can update ticket messages with this API.
User Type : Staff, Vendor, Member

Request

Path Params

tracking_number

string

required

Example:

OEX1143769

Header Params

X-API-KEY

string

optional

Example:

Body Params application/json

object {0}

Example

{
  "message": "This is a test message",
  "user_type": "staff",
  "name": "Marliana"
}

Request samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST '/open/1.0/tickets/update-messages/OEX1143769' \
--header 'X-API-KEY: {{ApiKey}}' \
--header 'Content-Type: application/json' \
--data-raw '{
    "message": "This is a test message",
    "user_type": "staff",
    "name": "Marliana"
}'

Responses

🟢200OK

application/json

Body

data

array[string]

optional

message

string

optional

error_code

integer

optional

Example

{
  "data": [],
  "message": "Berhasil mengubah status",
  "error_code": 0
}

🟠400Bad Request

Get Ticket & Details

Create/Update Ticket